Payment Method

At PetFaceNet, we provide secure and convenient payment options to ensure a smooth checkout experience for every customer.

Accepted Payment Methods

We accept the following major credit cards:

• Visa
• Mastercard
• American Express
• Discover
• Diners Club
• JCB

All payments must be completed at the time of purchase. Orders will be processed only after payment has been successfully authorized.

Currency
All prices on our website are listed in U.S. Dollars (USD).
If you pay with a card issued in another currency, your bank or card issuer may apply conversion rates and additional fees according to their policies.

Payment Security
All transactions are processed through secure, encrypted payment gateways that follow industry‑standard security protocols.
Your payment information is protected during transmission and is never stored on our servers.

Payment Authorization
Your card issuer may require additional verification before approving a transaction.
If a payment is declined, please contact your card provider or try another accepted payment method.

Payment Failure
If your payment is not successful, please:

Verify your card details (number, expiration date, security code, billing address).

Contact your bank or card issuer to check for restrictions or insufficient funds.

Try another accepted payment method.

If you are still unable to complete your payment, please contact our customer service team at support@petfacenet.com.

Order Confirmation
After a successful payment, you will receive an order confirmation email with your order details.
If you do not receive this confirmation, please contact our support team to verify your order status.