30-day return period starting from the date of receipt.

Wool Felt Care Tips

1. Daily Cleaning

Handmade wool felt is formed by compressing wool fibers, giving it a natural soft texture. Daily cleaning should always be gentle.
Use a soft brush to lightly sweep in one direction to remove surface dust and keep the fibers fluffy.
If noticeable dust buildup occurs, use a hair dryer on the cool setting from 20–30 cm away to blow the dust off.
For small raised details (e.g., ears, tails, petals), use a small soft brush to clean around the edges.
Avoid wiping large areas with a wet cloth, as moisture may cause the fibers to swell or lose shape.

2. Spot Cleaning

Wool felt is not suitable for washing. For spot cleaning, use a pressing motion instead of rubbing.
Light stains: Gently press with a slightly damp cloth to lift the stain.
Oil stains: Sprinkle a small amount of cornstarch, let it sit for a few hours to absorb the oil, then brush off gently.
Powdery debris: Lightly tap to remove loose particles, then clean with a soft brush.
Do not use detergents, alcohol, wet wipes, or strong cleaning agents, as these may affect the fiber structure.

3. Shape & Structure Maintenance

The three‑dimensional form of wool felt relies on interlocked fibers, so it should be protected from external pressure.
Avoid long‑term compression, folding, or placing heavy objects on top.
If slight deformation occurs, gently reshape it with your fingers, following the natural direction of the fibers.
For thin or delicate parts (e.g., leaves, horns, tails), avoid pulling or bending repeatedly.
If the felt becomes soft due to humidity, place it in a ventilated area to allow it to recover naturally.

4. Storage

Proper storage helps extend the lifespan of wool felt items.
Keep them in a dry, well‑ventilated environment to prevent moisture absorption and deformation.
Use dust bags, sealed bags, or storage boxes to reduce dust accumulation.
Avoid direct sunlight to prevent gradual color fading over time.
For long‑term storage, place a small moisture‑absorbing sheet nearby to maintain dryness.

5. Ventilation Tip

New wool felt items may carry a faint, natural wool aroma when first unpacked.
Place the item in a ventilated area for 24–48 hours to allow this to dissipate naturally.
Do not spray perfume, deodorizer, or any mist directly onto the surface, as this may leave marks or affect the fibers.
For faster air circulation, gently shake the item in a shaded area.

6. Usage Considerations

To maintain the texture and shape of wool felt, keep the following in mind during use:
Avoid friction with rough surfaces to prevent pilling or fiber pulling.
Keep away from humid areas such as bathrooms or near kitchen sinks.
For decorative pieces, lightly brush them from time to time to keep them clean.
For keychains or bag charms, avoid prolonged friction with metal keys or hard objects.

7. Things to Avoid